Every enquiry answered on WhatsApp, even when you are busy.

Auto-replies. When someone messages, they get an answer straight away: your prices, timings, location, or a menu of choices.

Booking. Customers pick a service and a time inside WhatsApp. You see the booking. They get a confirmation.

Reminders. A message before the appointment, so fewer people forget.

Google review requests. After each visit, the customer gets a short message with your review link. More reviews help you show up on Google Maps.

Instagram replies too. We can also set up automatic replies to Instagram comments and DMs, so those enquiries get answered too.

Done for you. We set it up, write the messages with you in Tamil, English or Kannada, test it, and run it every month.

There are two ways to use WhatsApp for business.

The free WhatsApp Business app is what most shops already use. It gives you a business profile, a catalogue, a greeting message, an away message and quick replies. It is good for a small number of chats that you answer yourself. It cannot run proper booking flows, connect to your other tools, or send automatic reminders and review requests at scale. And it runs on one phone plus a few linked devices, with no shared team inbox.

The official WhatsApp Business API is the paid version that Meta offers through official providers. It lets you automate replies, booking, reminders and review requests, and several people can answer from one number. This is what we set up. Today we use Gupshup as the provider, or a similar official provider if it suits you better.

If the free app is enough for you, we will tell you. Many small businesses start there.

You own your WhatsApp Business account and your number. Not us. If you ever stop working with us, the number and the chats stay with you.

There are three costs:

1. Our fee: WhatsApp done for you from ₹9,999 setup + ₹4,999 a month. Our fee covers our work.
2. The provider's platform fee: paid by you directly to the provider (for example Gupshup).
3. WhatsApp's own message charges: paid by you directly. Meta's India rates (Meta list rates, October 2026) per delivered message are about ₹0.86 for a marketing message and ₹0.115 for a utility message such as a booking confirmation or reminder. From 1 October 2026, the first 1,000 service replies (replies to customers who messaged you) per number per month are free. When someone messages you after clicking a click-to-WhatsApp ad, replies are free for 72 hours.

For most small businesses doing replies and reminders, message charges come to a few hundred to a few thousand rupees a month. You see every bill yourself.

1. A free 30-minute call. We look at how enquiries reach you today and where they get lost.
2. Account and number. We help you set up the WhatsApp Business account in your business name. Meta checks your business documents, which can be the slowest part.
3. We build the flows. Auto-replies, booking, reminders and review requests, written in your words. Instagram replies too, if you want them.
4. We test, then go live. You are live in up to 1 week, usually faster.
5. We run it every month. We watch the chats, fix what is not working and add new messages when you need them.

• A phone number for WhatsApp Business (it can be a new number)
• Your business documents for Meta's verification
• Your services, prices, timings and Google review link
• 30 minutes to agree the messages

We only message people who have contacted you or agreed to hear from you. We do not send bulk messages to bought lists or people who did not opt in. That is the quickest way to get your number blocked or banned by WhatsApp.

The enquiries come from your ads, your website and Google. WhatsApp is where they get answered. For the full picture, read our guide to WhatsApp automation for business.

• Social media marketing and Meta ads in Coimbatore: ads that send people to WhatsApp
• SEO services in Coimbatore: get found on Google and Maps
• Website design in Coimbatore: a website with a WhatsApp button that works
• Ad agency in Coimbatore: video ads that make people message you

Want it all together? See our 360° package:

• 360° Launch from ₹39,999 one-time: website with SEO and AEO, local SEO and Google Business Profile, Meta setup, WhatsApp setup (auto-replies, booking, reminders and review requests).
• 360° Growth from ₹14,999 a month (optional): we run it every month: ads, content (12 posts and 6 reels a month), SEO and your WhatsApp system.

PRISTINE AACF is our own EV charging and car wash brand in Coimbatore. We built its booking application and WhatsApp automation ourselves. As of 8 September 2026, PRISTINE has 1,253 car washes booked and done for 1,066 different customers.

Read the PRISTINE story →

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