Privacy Notice
Effective 19 October 2026 · PREDICTAOPS TECHNOLOGIES PRIVATE LIMITED · CIN U62011TZ2026PTC040116 · Coimbatore, Tamil Nadu, India
This notice explains what personal data PredictaOps collects when you use predictaops.com, and when we contact people at firms who have not used the site. It covers why we collect it, who else processes it, and your rights under India's Digital Personal Data Protection Act, 2023 (DPDP Act), the UK GDPR and the EU GDPR.
Who we are
This website is operated by PREDICTAOPS TECHNOLOGIES PRIVATE LIMITED, a company incorporated in India on 25 July 2026, with CIN U62011TZ2026PTC040116, based in Coimbatore, Tamil Nadu, India. We are the controller of personal data collected through this site, and of the business contact details we use for outreach described below.
PredictaOps Technologies Private Limited builds AI and operations systems for law firms and small businesses. We look at one process, build the system that runs it, then stay on it. PredictaOps is not a law firm and we do not provide legal advice on this site.
Contact: hello@predictaops.com. We have not appointed a data protection officer, and we have not appointed a separate UK or EU representative. Write to that address from any country we cover in this notice.
What we collect
We collect the minimum needed to operate the site and respond to you. We do not use marketing pixels, advertising identifiers, or analytics event properties that identify you.
- Book a 30-minute call (the primary path). Site buttons and links open a public Cal.com booking page. We add UTM parameters so we can tell which page the booking came from: utm_source (predictaops.com), utm_medium (website), utm_campaign (the page slug) and utm_content (where on the page the link sat). Cal.com collects the details you enter on that booking form, typically your name, email and any notes you add, plus the time you choose. A confirmed, cancelled or rescheduled booking can update a matching record we already hold.
- The 2-minute check (optional, secondary). The check on the law firms and small businesses pages can be started and finished without contact details. You see a result card first. If the score is 9 or above, you may send a call request: name, work email, company or practice, role, phone number, the workflow problem, route, score, result tier, and five diagnostic answers. We store that request in Notion and send an internal alert email. We review it and, if a call is appropriate, we may send a private Cal.com booking link. You do not have to use this path. The public booking link is available without taking the check.
- Email. If you write to hello@predictaops.com, we read the message and any contact details you include so we can reply.
- Hosting logs. Vercel records IP address, user agent, requested path, and timing for security and uptime.
- Business outreach (not from this site). We also hold business contact details collected from public sources so we can email people who have not used this site. That is described in Business outreach below. It does not come from visits, bookings or the 2-minute check.
What we do not collect
- We do not load Plausible, Google Analytics, Meta Pixel, or cross-site advertising trackers.
- We do not use marketing cookies, retargeting, or cross-site advertising identifiers.
- Our analytics events in Vercel Web Analytics are anonymous. diagnostic_started, diagnostic_completed and call_request_submitted have no form fields, diagnostic answers, or custom properties. book_call and whatsapp_click record that a button was pressed, with only the page path and button position; they carry no name, phone number or message text.
Business outreach
This section is for people we contact who have not used this site. Under UK GDPR Article 14 we tell you what we hold when we collect it from somewhere other than you.
We collect the business contact details of people at law firms and other businesses (name, role, work email, firm name and the firm's public description of its services) from public sources: the firm's own website, Companies House and the SRA register. This data comes from those public sources, not from this site.
The purpose is to send a small number of relevant B2B emails about our services. We send one initial email and at most one follow-up.
The lawful basis is legitimate interests. We only email corporate subscribers (limited companies and LLPs), in line with PECR, and we keep a legitimate-interests assessment.
If a contact has not replied, we delete their details 12 months after our last contact. If someone asks us not to contact them again, we keep their email and firm name on a suppression list permanently so we never email them again.
To opt out, reply "no thanks" or write to hello@predictaops.com. The right to object to direct marketing is absolute.
We send these emails from our Google Workspace mailbox.
Lawful basis
Under the UK GDPR and the EU GDPR we rely on: taking steps at your request before a possible contract, when you book a call or send a check request; and legitimate interests, when we run and secure the site, keep anonymous analytics, respond to B2B enquiries, and send the business outreach described above. We do not use data collected on this site for advertising, and we do not build an outreach list from this site.
Under the DPDP Act we process personal data for the specified purpose of operating this site and responding to you. Booking a call, sending a check request, or emailing us is a request for that purpose. Business outreach described above is a separate specified purpose: contacting corporate subscribers about our services using public business details.
Who else processes it
These are the processors we actually use:
- Vercel: hosts the website, the diagnostic lead function, the Cal.com webhook, and anonymous Web Analytics.
- Cal.com: public 30-minute booking, and any private booking link we send after reviewing a check request.
- Notion: stores diagnostic call requests and booking status we match to those requests.
- Resend: sends the internal alert email when a qualified check request arrives.
- Google Workspace (Gmail): the mailbox we use to send business outreach emails and to read replies.
International transfers
PredictaOps is based in India. Vercel, Cal.com, Notion, Resend and Google Workspace may process data outside India, the UK and the EEA, including in the United States. We use them because they are needed to host the site, take bookings, store enquiries and send outreach email. We do not claim an adequacy decision, standard contractual clauses, or any certification we do not hold.
How long we keep it
For data that comes from this site: we keep booking details, emails you send us and check requests while we handle the enquiry and any work that follows, then we delete or anonymise them when they are no longer needed. Vercel keeps hosting logs and anonymous analytics for as long as that service retains them. We do not build an outreach or marketing list from visits, bookings or the 2-minute check on this site.
Business outreach data comes from public sources, not from this site. If a contact has not replied, we delete those details 12 months after our last contact. If someone asks us not to contact them again, we keep their email and firm name on a suppression list permanently so we never email them again.
Your rights
You can ask us for access to the personal data we hold about you, to correct it, to erase it, to object to our using it, and to receive a copy in a portable form. Email hello@predictaops.com. If we have emailed you as business outreach, you can object to direct marketing at any time and that objection is absolute. We will respond as soon as we can, and within the time the applicable law requires.
If you are in the UK you can complain to the Information Commissioner's Office. If you are in the EEA you can complain to your local supervisory authority. Under the DPDP Act you can also raise a grievance with us at the same email, and with the Data Protection Board of India when that route is available.
Changes
If we change how we collect or use personal data, we will update this notice and the date above.